When ordering your goods you are agreeing to a legal binding contract. According to the Consumer Contracts Regulations 2013, made to measure goods, e.g. blinds, are excluded from Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (ICAC Regs) this legislation and the 14-day cancellation rights do not apply.
Many of the goods we sell are made according to your sizes. It is your responsibility to take the correct measurements of your window, curtain pole or track. If you are unsure about any products or how to measure please call our customer services team for help before ordering or consult the online measuring guide. You must check the product details and measurements of the goods before placing your order online or by phone and are responsible for checking the order via the email confirmation. We cannot accept returns or refund the money if you have given us incorrect measurements as we will not be able to resell the goods as they are made to measure.
Order Cancellation or Amendments
When ordering your goods you are agreeing to a legal binding contract. According to the Consumer Contracts Regulations 2013, made to measure goods, e.g. blinds, are excluded from this legislation and the 14-day cancellation rights do not apply. Cancellations are still possible, and a full refund will be issued if the manufacture process has not started. If the manufacture of your goods has started, we are unable to refund your money. Telephone us as soon as possible if you wish to cancel or change an order and we can check if the order has gone into production. We strongly advise that you check the email confirmation of your order to ensure that you have placed the order correctly.
If you have any questions about our refund policy, please email us at terms@blinds.online or write to us at the following address:
Post My Blinds Limited
Suite 6a 10 Duke Street
Liverpool
Merseyside
England
L1 5AS